Technical Support

If for any reason you find that your product is not functioning correctly, Silhouet-Tone USA offers troubleshooting support aimed at helping consumers evaluate the problem with a knowledgeable representative. Employing a systematic approach, our service department will help identify the root of the issue. In many cases, an easy solution can be found to restore your equipment without major repairs. If our technical support agent is not able to assist you in restoring the product, our service department will take charge of your repair.